Lapmarkaz

How can we help you today?

Search our knowledge base or browse categories below to find answers to your questions.

Help Categories

Orders & Shipping

Track your order, shipping policies, and delivery times.

Warranty & Repairs

Warranty terms, claim process, and authorized service centers.

Technical Support

Troubleshooting, drivers, and software assistance.

Returns & Refunds

Return policies, refund status, and exchange procedures.

Frequently Asked Questions

How do I track my order?

Once your order is confirmed you'll get an SMS and email with a tracking link. You can also open the confirmation page from your order email at any time to see the current status and expected delivery date.

What is the warranty policy for refurbished laptops?

Every certified refurbished laptop ships with a one-month Lapmarkaz warranty covering hardware faults. Machines listed as New carry a full one-year warranty. Physical damage, liquid damage and consumables are not covered.

Do you offer cash on delivery?

Yes. Cash on Delivery is available nationwide. We call to verify every order before dispatch, and you can inspect the packaging before paying the rider.

How long does delivery take?

Karachi, Lahore and Islamabad usually receive orders within 2 working days. Other cities take 3 to 5 working days. Shipping is free on orders over Rs 20,000.

Can I return a laptop if I change my mind?

You have 7 days from delivery to request a return. The machine must be in the condition it arrived in, with all accessories and the original packaging.

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